Refund policy

Returns
Unfortunately due to the personalized nature of our products, we are unable to accept returns unless the item is not as described or damaged. If you have any issues with your order please contact us.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@copperfoxco.com.